Here at Racinghaus we provide you with a mandatory tutorial if it's your first time here. If you are smart - You're reading this right now.

• Avoid the side monitors getting in and out of the racing simulator
• Seat adjustment slider is located underneath the seat
• Paddle shifters to shift gears (Left shifter is downshift, right shifter is upshift)
• Bottom right red button is the master reset button
• Top right button is the pit lane limiter. (A lot of people hold the steering wheel incorrectly by not tucking their thumbs in. If you're one of those people, you may be prone to hitting the pit limiter. If you hit it, you will be stuck going pit speed limit. Click again to turn off)
• You can choose whatever car and track that you like that - As long as iRacing has it. Click "Test" once you have selected your car & track combination.
• Once the software is fully loaded, click "Test" and you will be put inside the car.
• By default, you're always in the pit-lane. Two important rules: Don't speed in the pits, and exit the pits correctly. 
• If you crash, your car will have damage. To reset back to the pits, click and hold the master reset button.
• Throughout your experience you may want to change car and tracks. While driving, click and hold the master reset button. Once you are in the pit-lane, click and hold it again. On the top right of the screen there's a little red "quit" button. Click quit, and then click yes. You will arrive back at the main car & track selection menu.
• The most common question we get asked is "Can we race?" The answer is yes, absolutely! Rule of thumb is that we make everyone practice and acclimate to iRacing for a minimum of 15 minutes before a server is processed. We've seen countless amounts of times customers that arrive, and are confident that they would like to immediately do a full-out race against their friends and family in a F1 car - Only to be humbled and discouraged very quickly because they are on a true racing simulation software and it's unlike anything they've ever experienced before. Although we do our best to advise customers on what the best car and track combinations are for beginners - We understand the nature some of our customers may have (especially when they are new and have never done iRacing). 
• For official races, damage is turned off, and all safety protocols like Pit Speed limit and exiting the pits correctly is applicable. 
• We discourage server hoppers. This is known in the sim racing world as people who want to bounce from server to server - With no real agenda or purpose. In sim racing, part of a good experience is having a goal in mind. It takes serious discipline and focus to ever be good at racing one car class - So it's our sincerest recommendation that you do your best  to find what you love, what inspires you, and do your best to hone your skills.

The minimum age limit is 12 years old and a minimum height of 5'2" is required. Our racing simulators can replicate intense forces, occasionally in an unpredictable manner, via the steering wheel. These tools are designed for professional drivers, so caution must be exercised during operation.

To ensure our facility and equipment remain clean, we kindly ask that you wear clean shoes and clothing. If you have driving shoes and gloves, that's even better! Our racing simulators can provide a an intense experience, so make sure to wear appropriate attire!

To ensure the well being of all customers and equipment, we provide a mandatory orientation and crash course on our simulators before use. Some quick tips and wisdom is below:

Driving Mechanics

• Proper steering grip is 9 & 3 o'clock. Our wheels ergonomically ensure this.
• Race cars (depending on type) have varying levels of force. This is code name for it can be a workout.
• Learn how to brake with your left foot. 
• Race Car brake pedals are stiff. Ours are set up based on spec's from professional sim racing teams.
• Learning how to judge braking distance and understanding braking mechanics is the most important element of sim racing.
• The car in front of you is not your brake pedal.
• The guy behind you is not racing for money (until they are).
• People are and will be faster than you from time to time. Sometimes accepting it and letting them by is good wisdom.
• If you see a blue flag and there's a car behind you, then its not wisdom to let them by, get out of the way your about to be lapped.
• Have fun. Sim racing is a journey. Although some are naturally gifted, not everyone is blitzing fast. Time, patience, experience, a good environment with the right tools and ability to accept constructive criticism is all a part of the journey in one day getting fast.
• Explore different cars, tracks and combo's to your curiousity!

The Do's & Dont's

• When you come in for your session, please check in with a staff member before beginning your session. If there's currently a session finishing, you are more than welcome to lounge and grab a refreshment.
• If we ask you what your sim racing experience is, your 3-lap Richard Petty track experience you did 17 years ago doesn't count :)
• Getting in and out of simulators can be a challenging. For you and our staff's safety, please make sure that you are able to get both in and out of the simulator on your accord. If special accommodations are needed, please call us to discuss before a session is booked. 
• Please refrain from making adjustments to the software. Do not change the settings.
• Due to motion sickness and wrecklessness, operating a simulator while intoxicated is prohibited. Violators of such policy will be asked to leave.
• All simulators have cup holders. If you spill on the equipment - And the equipment is broke - We will know exactly, who did it and at what time with our surveillance footage. You are liable for damages. Drink near the simulator at your own risk.
• If handling food, please wash your hands before the operating of a simulator.
• Avoid putting any weight on or making contact with the display monitors on the simulator.
• Avoid putting any weight on the steering wheel when getting in the simulator, or when adjusting your seat.
• On track, mistakes happen. If you are racing others in the facility, please race hard, courteous, and respectfully. Refrain from taking out your frustrations out verbally over the microphone for everyone to hear.

WE DO NOT TAKE RESERVATIONS OVER THE PHONE. 

Any cancellations or refunds cannot be processed unless made 72 hours (3-days) before your scheduled session. 

BOOKING DISCLOSURE: The person booking the event takes full responsibility for both the chosen date & time that an event is booked. Please verify and cross reference at the time of checkout that both the date & time booked is correct. Racinghaus does not take responsibility for one's failure to verify that the chosen date & time is correct - We go strictly on what the system states - As what is generated both on our end and the customers end is ultimately pursuant to what they chose and checked out with at the time of booking & payment. 

Thank you.